FAQs for managers

Quick answers to what we hear most often.

Is BidMyCommunity really free for managers?#

Yes — 100%, with no asterisks. We don't charge managers for posting projects, awarding, messaging, or any premium features. Our entire revenue is the 2.5% platform fee paid by contractors when they win a job.

Can I post a project without picking a community first?#

No. Every project belongs to a community so we can route it to contractors in the right area and your board can keep records together. But adding a community takes about 30 seconds — you can do it from inside the project wizard.

How many bids will I get?#

Most projects get 3–5 bids in the first week. It varies by trade and location — common trades in big metros may get 8+; specialty trades in rural areas may get 2. If you're not getting enough, try extending the bid window or inviting contractors directly.

What if I need to cancel a project?#

You can close a project anytime from the project page. Open bids get notified. If you've already awarded, closing the project on BidMyCommunity doesn't cancel your contract — that's a separate conversation with the contractor.

Can I edit a project after posting?#

Yes — description, budget, dates, documents. Anyone who's already bid gets notified so they can update their bid. You can't change the core community or trade categories without reposting.

Do you screen contractors?#

We verify license and insurance information that contractors upload, but we don't endorse or guarantee any contractor. Treat the platform like a marketplace — your due diligence is still your due diligence.

How long do projects stay open?#

By default, projects accept bids for 14 days. You can extend, shorten, or close anytime from the project settings.

Can two managers from the same community use the platform?#

Yes. Invite them as teammates from Settings → Team. See Can I add board members or admins? for role details.

What happens to old projects?#

Awarded and closed projects stay in your archive forever. You can reference past bids, documents, and contractor history when posting future work.

I posted in the wrong category. Help?#

Edit the project and update the trade category. Your existing bids stay, but new notifications go out to the corrected category.

Can contractors see how many bids I've received?#

No. The bid count is private to you and your team. Contractors only see their own bid and its status.

Still didn't see your question?#

Contact support — we typically respond within a few hours during business days.