How payments work

Two separate things, kept clearly separate:

1. The manager pays you#

For the project work itself. Same as any other contracting job:

• You and the manager agree on payment terms in your contract
• You invoice the manager directly
• They pay you directly — check, ACH, wire, however your community handles vendor payments
• BidMyCommunity is not involved. We don't hold, process, or touch project payments.

You set your own payment terms with the manager. Most contractors use deposits + progress payments + final, same as off-platform.

2. You pay BidMyCommunity#

The 2.5% platform fee. See When the 2.5% platform fee applies for the full breakdown — but the short version:

• Invoiced the day your project gets awarded
• Due within 30 days of award
• Paid by card or ACH from your dashboard
• The manager never sees this

Tracking what you've paid#

Your dashboard has a Billing section showing every platform fee invoice — paid, unpaid, refunded. Download as PDF for your books anytime.

Disputes#

If a fee looks wrong (wrong amount, project that was cancelled, scope reduced), email support@bidmycommunity.com with the project name and invoice number. Most issues are resolved within a week.