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For Contractors

How messaging works

Use in-app messaging to clarify scope before bidding and stay in touch after you bid.

2 min read Updated

Messaging lives inside each project. Every conversation is preserved in one place, so nothing gets lost between phone tag and email threads.

When to message before bidding

  • Anything in the scope that's unclear
  • A document seems to be missing
  • The timeline conflicts with another job you've committed to
  • You want to confirm the budget range is firm or flexible

Step-by-step

  1. Open the project page

    From RFP Search, your notifications, or your invitations.

  2. Click "Message manager"

    You'll see this button before you've bid and after. It opens a thread tied to that project.

  3. Ask one clear question per message

    "Is the existing concrete in good enough condition for an overlay, or are we expecting full demo?" gets a better answer than a five-question rambling message.

  4. Attach files if useful

    A photo of a similar past project, a materials cut sheet, a sample contract.

  5. Send and wait

    Most managers respond within a business day. You'll get an email when they reply.

After you bid

You can keep messaging. Most awards involve some back-and-forth on scope or timeline. The thread stays open until the project is closed or awarded.

💡

Keep it on-platform. If the manager wants to switch to email or text, fine — but offer to keep the formal scope conversation in the platform thread. If anything goes sideways later, that paper trail protects both of you.

Notification preferences

Set how you want to be reached for new messages: instant, daily digest, or weekly. Settings → Notifications.

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